| STANDARD DELIVERY
A fast, dependable and economical service for less-urgent shipments
EXPRESS SAVER
Guaranteed overnight delivery by 12:00 noon the next business day to most metropolitan
areas Shipping and handling charges are determined by the size of the box, location
it is being shipped to and the amount ordered. Charges are applicable before
taxes.
RETURNS
All Returns will be carefully inspected upon arrival in accordance with our
inspection criteria and a decision will be made if eligibility requirements
are met for replacement, credit, exchange or repair. Please be aware that returned
packages may take up to 7 business days from the time we received your return.
SamsonCellular.com gladly accepts DEFECTIVE EXCHANGES on products within 7 days
of original invoice date. SamsonCellular.com shall have sole discretion as to
the credit method. SamsonCellular.com may issue a credit to you, ship a replacement
merchandise, exchange or we may repair the product and return it to you.
Any returns that are Non-Defective MAY BE SUBJECT TO A 15% RE-STOCKING FEE in
Current Price and such returns will be for store credit or refund at Samsoncellular's
sole discretion within 7 days of original invoice date. The entire list that
may be subject to a re-stocking fee will be found in this document.
In the event of any discrpency, SamsonCellular.com will photograph the returned
merchandise and will be immediately returned to the customer.
The following criteria will be used to reject returns. Items which are improperly
packaged. Merchandise returned in non-qualified contained. Packages returned
in counterfeit labels. Products with standard certification labels removed like
IMEI number, DEC ID, HEX ID. Items with Serial number which does not match serial
number on invoice. Samsoncellular keeps track of serial numbers as items are
scanned at time of the departure. Physical Damage: Any part of the item is cracked.
Physical Damage: Any dents, scratches, or defacement on any part of the product.
Physical Damage: Torn or puctured on any component of the item. Physical Damage:
Loose, damaged or removed screws from the product. Any Product(s) which are
flashed by any software.
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